Write to the desk.
ToThe correspondence desk, Solvanepay
ReNew enquiries & existing desks
Reply windowOne business day
HoursMon–Fri · 08:00–18:00 ET
Existing desks receive the fastest reply through the mail room inside the workspace — requests there carry your account context automatically. The sheet below is for everything else: opening questions, applications in review, and matters for the compliance desk.
Publishing office
New York
40 Pine Street, Floor 12
New York, NY 10005
Wire room & controls
Western desk
San Francisco
1180 Waverly Avenue
San Francisco, CA 94109
Cards & operations
Correspondence
Singapore
7 Beekman Street
Singapore 049524
Regional enquiries