Legal & disclosures.
Who may hold a desk
Solvanepay accepts applications from U.S.-registered business customers. Entity type and industry eligibility are confirmed during compliance review, and the house may decline any application with reasons filed to the applicant's reference number.
How long decisions take
Most complete applications are reviewed within one to three business days. Additional verification may extend the review period; the applicant is notified through the contact on file.
What a desk costs
The core desk carries no monthly fee. Rail pricing — wires, ACH, card capture, cheque — is published on the Treasury & Payments sheet and may be revised on thirty days' notice. Failed amounts bear no fee and are excluded from desk totals.
Service, stated honestly
Scheduled maintenance is announced on the desk. Cut-off times are printed beside each rail. The house does not promise settlement outcomes it does not control; it promises traces, timestamps and honest totals.
When functions suspend
A desk may be restricted during a compliance or risk review. Restriction is displayed before other functions, account activity is suspended while the review team completes its assessment, and release is recorded with a dated entry.
What registration keeps
Non-sensitive progress is saved for the current browser session while an application is completed. Passwords and files are never saved in browser storage, and application documents are stored in access-controlled private storage for review.
How long entries are kept
Ledger entries, statements and compliance dossiers are retained per applicable U.S. record-keeping requirements. Customers may request extracts of their own records through the correspondence desk or the in-workspace mail room.